Post-mortem is made available: https://docs.callerconnect.io/s/e2159833-3b93-40bc-8841-aa3daf62c68c

VOICE-EU-3 has been recovered and is online again. Due to a reboot of the primary device a reboot sequence started on the secondary device. This has resulted in the loading of incorrect configuration. The backup process has been completed.

VOICE-EU-3 is online and services are restoring. Our engineers are working on restoring backup configuration on VOICE-EU-3. We are expecting full recovery at 15:00 CEST.

VOICE-EU-3 is currently down. Engineers are currently working an a fix to get the server operational again.