Previous incidents

June 2025
Jun 20, 2025
1 incident

Migration of S1 and S2 complete

Resolved Jun 20 at 11:56pm CEST

We have migrated 95.211.34.130 (now 91.233.67.202) and 95.211.34.134 (now 91.233.67.201) to new servers. Please update your connectivity accordingly.

Jun 12, 2025
1 incident

Management Platform and Portal are down

Downtime

Resolved Jun 12 at 10:53pm CEST

Management Platform and Portal recovered.

3 previous updates
Jun 10, 2025
1 incident

IMS unavailable due to upgrade

Degraded

Resolved Jun 10 at 12:35pm CEST

The IMS has been upgraded to the latest version and is reachable again.

1 previous update
May 2025
May 06, 2025
1 incident

Portal has outdated certificate

Degraded

Resolved May 06 at 04:59pm CEST

The portal certificate has been successfully renewed. However, we encountered an issue during the renewal process. To resolve this, we manually renewed the certificate, and the error message should now disappear. Despite the outdated certificate, all services remained fully operational.

1 previous update
April 2025
Apr 14, 2025
1 incident

VOICE-EU-3 is down

Downtime

Resolved Apr 14 at 03:45pm CEST

Post-mortem is made available: https://docs.callerconnect.io/s/e2159833-3b93-40bc-8841-aa3daf62c68c

3 previous updates
Apr 09, 2025
1 incident

Management Platform and Portal are down

Downtime

Resolved Apr 09 at 12:29am CEST

Management Platform and Portal recovered.

1 previous update