Previous incidents
VOICE-EU-1 maintenance
Resolved Apr 29, 2026 at 8:15pm UTC
Maintenance has been completed.
1 previous update
Degraded network connectivity towards Gradwell
Resolved Apr 29, 2026 at 12:28pm UTC
Network connectivity does not seem to be affected anymore towards gradwell, we are keeping an eye on the situation.
1 previous update
Voice platform and VOICE-EU-3 are down
Resolved Apr 28, 2026 at 9:18pm UTC
Device maintenance completed.
1 previous update
Some services are down
Resolved Apr 28, 2026 at 5:05pm UTC
Update - Resolved
Network connectivity to our SBC cluster has been restored. All voice traffic is flowing normally.
Root cause: Planned power maintenance by our provider impacted external networking equipment supporting part of our SBC cluster, causing a loss of connectivity and failing connections.
Resolution: We failed over affected devices to other servers in the cluster. Service is now operating as normal.
We will continue to monitor the environment for the duration of the provide...
1 previous update
Voice platform, Management Platform, and 2 other services are down
Resolved Apr 16, 2026 at 5:10am UTC
Management Platform and Portal recovered.
3 previous updates